Thursday, December 26, 2019

Vive le Vent A Popular French Christmas Carol

The song,  Vive le Vent  is the equivalent  of Jingle Bells in French. It is sung to the same tune, but the words are completely different. Its a fun song and one that youll want to learn and sing during the holiday season. Vive le Vent Lyrics and Translation Below you can read the lyrics for the  French Christmas carol  Vive le vent. The English is a literal translation and, as youll notice, it only has one reference to bells. Yet, it does celebrate all the joys of the holidays, including time with family, snowy days, and all the things that add to the festive fun. Vive  plus a noun is a common construction used to honor someone or something. Most often, it is translated into English as long live. You may recognize it from the popular  expression  Vive la France.   French English (Refrain)Vive le vent, vive le vent,Vive le vent d'hiver,Qui s'en va sifflant, soufflantDans les grands sapins verts, oh ! (Refrain)Long live the wind, long live the wind,Long live the winter wind,Which goes whistling, blowingIn the big green Christmas trees, oh! Vive le temps, vive le temps,Vive le temps d'hiver,Boules de neige et Jour de l'AnEt Bonne Annà ©e grand-mà ¨re !(Fin du refrain) Long live the weather, long live the weather,Long live the winter weather,Snowballs and new year's dayand happy new year Grandma!(End of refrain) Sur le long cheminTout blanc de neige blancheUn vieux monsieur s'avanceAvec sa canne dans la main.Et tout là  -haut le ventQui siffle dans les branchesLui souffle la romanceQu'il chantait petit enfant, oh ! Along the long pathAll white from the white snowAn old man advancesWith his cane in his hand.And all above the windWhich whistles in the branchesBlows on him the romanceThat he sang as a young child, oh! Refrain Refrain Joyeux, joyeux Noà «lAux mille bougiesQu'enchantent vers le cielLes cloches de la nuit.Vive le vent, vive le ventVive le vent d'hiverQui rapporte aux vieux enfantsLeurs souvenirs d'hier, oh ! Merry, Merry ChristmasTo the thousand candlesWhich delight toward heavenThe night's bells.Long live the wind, long live the windLong live the winter windWhich brings to old kidsTheir memories of yesterday, oh! Refrain Refrain Et le vieux monsieurDescend vers le village,C'est l'heure oà ¹ tout est sageEt l'ombre danse au coin du feu.Mais dans chaque maisonIl flotte un air de fà ªtePartout la table est prà ªteEt l'on entend la mà ªme chanson, oh ! And the old manGoes down toward the village,It's the time when everyone is goodAnd the shadow dances near the fire.But in each houseThere's a festive airEverywhere the table is readyAnd you hear the same song, oh! Refrain Refrain

Wednesday, December 18, 2019

Analysis Of Fog Falling On Cedars - 1623 Words

Taking Flight I sit in this AP Language and Composition class trying to decipher the essence of the unending annotations and floods of random texts for the past quarter. Little did I know that I would be taking flight and soaring through the smallest details and threads of literary devices and techniques of analyzing language. Before this class, I looked at a book, aware that it was filled with potential symbolism and crucial themes that were definitely worth considering. Yet, I often paid far less attention to the way words are crafted in efforts to create a beautiful masterpiece. Who knew that the jargon used in Snow Falling on Cedars could significantly shape the overall tone of the book? From the years leading up to this class, the†¦show more content†¦Welty describes the first steps of reading as â€Å"human, but inward...It is to me the voice of the story or poem itself† (Welty 11). Picking up from my knowledge of personification, I gained a new perspective on h ow books play an impact on how one thinks when reading a piece, as it describes the voice of the book as a human. Having said, this gave me the idea that books establish a personal connection between itself and the reader. Following through with the next chapter, Welty recognizes the value of the summer trips she experienced with her family. She makes an interesting analogy between her trips and reading by calling them â€Å"stories. Not only in form, but in their taking on direction, movement, development, change...each trip made its particular revelation, though I could not have found words for it† (68). Connecting this to the title of chapter two, â€Å"learning to see† when reading requires looking closely at the small details and soaking it in, in a way that one can look back upon it later. Once one starts to carefully listen and look at the fluidity and rich ingredients a book has, he/she can find their own voice, which leads into the next chapter. Reading spurs imagination which then allows one to explore their own inner being. Welty best describes her encounter of this by explaining â€Å"my imagination takes its strength and guides its direction from whatShow MoreRelated_x000C_Introduction to Statistics and Data Analysis355457 Words   |  1422 Pagesto Statistics and Data Analysis This page intentionally left blank Introduction to Statistics and Data Analysis Third Edition Roxy Peck California Polytechnic State University, San Luis Obispo Chris Olsen George Washington High School, Cedar Rapids, IA Jay Devore California Polytechnic State University, San Luis Obispo Australia †¢ Brazil †¢ Canada †¢ Mexico †¢ Singapore †¢ Spain †¢ United Kingdom †¢ United States Introduction to Statistics and Data Analysis, Third Edition Roxy PeckRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesAppalachian State University William J. White, Northwestern University David Whitlock, Southwest Baptist University Dan Wiljanen, Grand Valley State University Dean Williamson, Brewton-Parker College Hilda Williamson, Hampton University Alice Wilson, Cedar Crest College Barry Wisdom, Southeast Missouri State University Craig Wishart, Fayetteville State University Laura Wolfe, Louisiana State University Melody Wollan, Eastern Illinois University Evan Wood, Taylor University Fort Wayne Chun-Sheng Yu, University

Tuesday, December 10, 2019

Development of Customer Service Strategy †MyAssignmenthelp.com

Question: Discuss about the Development of Customer Service Strategy. Answer: Introduction In order to gain a competitive edge and a distinguished position in the market, the organisation needs to operate with the help of the most important tool known as customer service. The performance of the company is entirely determined by its customer service. The level of service catered by the organisation is identified by the service provided to its client. To create a sound customer service strategy, it is essential that it is related to the logistics system of the company. This means, fulfilling the requirements of the customers in an efficient manner in such a way that the various departments which take part in making the service available to the end customer are in order as well. This process of combining a high level of customer service with departments like shipping, production, manufacturing, quality control and purchase etc. so that the above department functions to the best of their ability is called as Customer logistic management (Wang, 2013). Therefore, it is an incorp oration of excellent customer service with the place and time utilities in order to make the service or the product available to the end consumer. The service of distribution must be value added with a good customer interaction so that the customer perceives it as a benefit and not only a product or a service. Process of Customer Service and its key elements from a logistics perspective The key element of an efficient logistic customer service is to make the customer interact with the company at various levels rather than just establishing a direct contact with just the marketing team who is responsible for selling the product or the service. There are various platforms and mediums to communicate with the customer to make them feel privileged. It is the responsibility of the company to make the customer feel its presence either by social media through online means or through mediums like telecommunication to provide customer centric customer service (Ross, 2016). This can be elaborated with the help of an e.g. like if a company is into manufacturing of a particular product, then the orders received to make a purchase would be shipped to the consumer. Now, to achieve a good customer satisfaction it is evident that the client of the company would want to track the time the product takes to reach the customer. Also, the customer would enquire the date and time when the product was dispatched for the delivery. These queries can be solved by launching a system of interaction between customer and the business. The client gets informed with the complete information of the product with the help of interaction electronically (Terry, 2014). The expectations of the customers are important to be met with the help of an efficient customer service oriented logistics system. Delivering the product or a service with the help of various distribution channels and departments along with providing cut through solutions with in stipulated time to the customers is the key to achieve customer satisfaction. As logistics consists of delivering the right quantity, right product, and right quality of the product at the right time, right place at the right cost to the right customer through the right means, it is imperative to address the needs of the customer through an efficient customer centric approach (Oliveira and Gimeno, 2014). All the elements about managing the inventory consisting of queries regarding items, locations and quantities of stock are to be kept in consideration. Moving further deciding upon the mode of transport, creating a schedule and a route through which the product will be shipped and planning the amount of load to be shipped are the factors which are kept in the mind. These activities are handled by various dedicated departments like inventory department, transport department, warehousing and packaging department (Mangan and Lalwani, 2016). The main role of integrating customer service process with logistics system is understanding the kind of service required by the client from the business. The main focus is managing the delivery system in such a way that it addresses the exact needs of the customer (Rushton, Croucher and Baker, 2017). This aim is only possible through customer communication and interaction in order to determine the wants of the customer. The needs related to the time taken during the transit, cost inc urred in the shipment, reliability in terms of the quality can be fulfilled with the help of an integrated approach. The main role of the logistics of an organisation is to ensure that the service or the product offered is placed and distributed correctly to the customer. Therefore, a company needs a weapon to gain a competitive edge over its competitors in the market. If there is a close customer relationship maintained by the company in terms of movement of products and services right from the supplier responsible for making the service/product available to the user responsible for consuming the service, then the logistical system becomes interactive. The customer service process comprises of key elements which requires anticipating and recognizing the desires of the client and provide them the appropriate solutions to address these desires accurately (Christopher, 2013). A good customer service lays emphasis on engaging the relevant departments in the supply chain with the client so that the customer is aware of the business and they do not feel mislead. For e.g. A magazine company has tie ups with distributor firms who are engaged in activities like wrapping, sorting the destination, managing the database, developing tie ups with airline and shipping companies for transportation. This company needs to integrate various channels of distribution with effective customer service to attain effectiveness in the system. In addition to this, another important element of logistic customer service is achieving customer satisfaction which is possible with introducing an opportunity in the system to make the required improvements in the ser vice offered by the company. If there is a regular communication between the business and the client then there is an open exchange of expectations and the desired changes are made and dealt, which helps in satisfying the customers. The most important element of an effective logistics customer service is the customers success. The promise of delighting the end customer gets fulfilled when the service rendered to them offer them more than their expectations. This is achieved by going an extra mile for making modifications and serving their needs by explaining them the working of the systems of the business (Barnes and Hunt, 2013). A customer service approach is called efficient when it is developed in such a manner that the business seeks ways to explain all the features, characteristics, and the appropriate knowledge required to understand the product along with taking their feedbacks or reviews so that the expectations can be addressed. Impact on development of the Customer Service Strategy In order to strategies the logistics service practices of a business, there are two entities who are involved majorly. One is the vendor supplying the product and the other is the end customer consuming the product. Therefore, the strategy of rendering the customer service has a major consequence of the suppliers, sub supplier and other intermediaries involved in the supply chain management. A customer service strategy involves familiarizing the end customers with solutions to their needs. With respect to the elements of logistics customer service there is a great impact of various channels in the supply chain management on the customer service of the business. The processes involved in the logistics system of the business like procurement of raw material till it reaches the recipient for consumption include all the activities like identifying and picking suppliers, finding the channels of distribution and knowing the nature and location of warehouses for storage and managing invento ry. Therefore, it is impossible to meet the expectations and find solutions to the customers queries without engaging the dedicated departments involving above activities to communicate with the end customer (Pontius, 2017). For e.g. there are various queries which need to be answered to the client in the phase when the transaction takes place for a particular order. The client wants to know the time consumed in processing the order, the product availability, whether the order can be postponed, the paper work which needs to be in order and the consistency in delivery of the product (Wallace and Xia, 2014). Also, the element of customer satisfaction effects the formulation of customer service strategy to a great extent. This can be illustrated with the help of an e.g. i.e. the customer is curious about the price quotation of the product, the charges of shipment, damage and insurance during the transit and the product quality. All these confusions are dealt by an efficient customer se rvice strategy (Riyad, 2013). Thus, anticipation, customer engagement and customer success from a logistics perspective are the elements which have a major implication in developing an effective customer service strategy. A logistics strategy if designed to make the customers feel privileged leads to attain cost effectiveness along with providing an exceptional customer service. This means that it is required for the logistics department of a business to act as an interface between the business and the customer to be successful in strategy formulation and execution Conclusion The main objective of the logistics customer service is developing a new approach in which the participants in the supply chain in a particular business are well aware of their responsibilities not only with respect to the partners who trade with them but also towards the customers to whom the service is rendered or the product is being delivered. The various departments in the supply chain management must function as vessels through which communication is established between the business and the customer. These departments must act as intermediary bodies through which the customer engagement is fulfilled. Finally, the customer service strategy designed from a logistics perspective should be such that the client should be the ultimate authority who decides whether the management of the supply chain is appropriate in all respects. The aim designed in the strategy formulated by the business should be efficient to an extent that the participants involved in the channels of supply chain do not limit themselves to just the suppliers and trading parties they are involved with, but it should also address to the needs and desires of the client. This leads to attainment of high customer success and satisfaction which indicates a good customer service delivered by the business. The business should operate keeping in mind the long perspective through incorporating customer centric approach in which the entire supply chain fulfils the changing requirements of the end customers. References Barnes, S., and Hunt, B. 2013. E-Commerce and V-Business. UK: Taylor Francis, p. 203. Christopher, M. 2013. Logistics and Supply Chain Management ePub eBook. UK: Pearson. Christopher, M., Payne, A., and Ballantyne, D. 2013. Relationship Marketing. UK: Taylor Francis, p. 159. Mangan, J., and Lalwani, C. 2016. Global Logistics and Supply Chain Management. US: John Wiley Sons, p. 5. Oliveira, A., and Gimeno, A. 2014. Customer Service Supply Chain Management: Models for Achieving Customer Satisfaction, Supply Chain Performance, and Shareholder Value. US: FT Press, pp. 67-70. Pontius, N. 2017. Logistics Strategies for Business: 23 Experts Share Tips on How to Develop a Winning Logistics Strategy. Accessed on: 5th October, 2017. Accessed from: https://www.camcode.com/asset-tags/how-to-create-a-winning-logistics-strategy/ Riyad, E. 2013. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies. US: IGI Global. Ross, D. V. 2016. Introduction to Supply Chain Management Technologies. US: CRC Press, p. 4. Rushton, A., Croucher, P., and Baker, P. 2017. The Handbook of Logistics and Distribution Management: Understanding the Supply Chain. UK: Kogan Page Publishers, pp. 36-50. Terry, L. 2014. Customer Service: Its the Thought That Counts. Accessed on: 5th October, 2017. Accessed from: https://www.inboundlogistics.com/cms/article/customer-service-its-the-thought-that-counts/ Wallace, W. L., and Xia, Y. L. 2014. Delivering Customer Value through Procurement and Strategic Sourcing: A Professional Guide to Creating A Sustainable Supply Network. UK: Pearson Education, pp. 67-70. Wang, J. 2013. Management Science, Logistics, and Operations Research. US: IGI Global

Monday, December 2, 2019

Story telling free essay sample

Meet Amir; Amir is a little boy. He loves to play. He loves Chocolate. But most of all, he loves Superman. Tonight Amirs mama brought home some Chocolate Cake. Amir was overjoyed. Chocolate Cake always made him feel like he was in heaven. He ate to his hearts content, savoring each tasty bite. Amir is sleeping. He dreams of Chocolate. He is sleeping with a big smile on his face. Someone is knocking, knocking very loud. Amir wakes up. He hears his mamas voice. She is screaming. Seconds pass. Everyone else is screaming too. They start running. They run for a very long time; Amir and his family. They run until they can see the water. They get on a Bangka. Amir does not know where. He does not know why. All he can see is the fear in everyones eyes and then he knows that this cannot be good. We will write a custom essay sample on Story telling or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page They are on the Bangka, Amirs family of 6. They are complete, but something is missing. Amir screams. He left his Superman. His grandmother gave that toy to him before she passed. He tried to Jump out. Mama would not let him. l will bring it back for you, Amir. I promise is all she says. Amir keeps crying. He keeps crying even if he nows Mama never breaks her promises. They get to their uncles house. TheyVe been here for three days now. Amir does not hear noise here and everyone is always busy. He misses his Superman, his bestfriend. He thinks Mama is breaking her promise. He gets mad at her. l will not talk to you until you bring back my Superman! Amir says. Mama frowns. She walks out of the house. Dinner time came and Mama was not back yet. Everybody was worried. Amir did not understand why. He asked. miou are too young is all they say. Amir goes back to his room. The phone rang that evening, Amir heard it from his room. He wonders where Mama went, if she was angry. He sneaks out of his room to check if Mama is back. Amir wants to say sorry to Mama. Amir hears the adults. They sound nervous. Amir gets scared. They say Mama tried to go back home, that something exploded, that Mama is in the hospital. Amir starts kicking and screaming. They get to the hospital. He sees Mama on the bed. She does not look good. Her eyes are closed and there are scratched on her arms, but she is breathing. Amir feels relieved. He waits for Mamas eyes to open. Mama wakes up. Amir is overjoyed. Mama reaches for something at the bedside table. They tell her not to move because she will get hurt. She does not listen. Mama grabs something from the drawer. She hands it to Amir. Amir is surprised. Mama brought back Superman for him. l would never break my promise to you, dear. No matter what. I love you that much. Amir starts crying. Amir loves Mama so much too. He hugs her. He tells her that he doesnt care about Superman. That he loves Mama most. That Mama is most important. Amir and his family may have lost their house. But they still have their home. They still have their Mama. They still have each other. Amir knows that is all that matters.